Azure OpenAI Error Codes and their possible Solution

Error codes

This guide includes an overview on error codes you might see from both the API and our official Python library. Each error code mentioned in the overview has a dedicated section with further guidance. The Error codes for Azure OpenAI and OpenAI are Same.

 

APIError 24 Cause Issue on OpenAI side.
Timeout 14 Cause Request timed out.
APIConnectionError 4 Cause Issue connecting to our services.
InvalidRequestError 9 Cause: Your request was malformed or missing some required parameters.
AuthenticationError 5 Cause Your API key or token was invalid, expired, or revoked.
PermissionError 3 Cause Your API key or token does not have the required permissions
RateLimitError 9 Cause You have hit your assigned rate limit.
ServiceUnavailableError 7 Cause Issue on our servers.

API errors

CODE	OVERVIEW
400 - Invalid Request Error 403 - Tokens Exceeded Error 403 - Permission Error 404 - Not Found Error 401 - Invalid Authentication	Cause: Your request was malformed or missing some required parameters. Cause: Max token limit Exceeded Cause: Azure OpenAI Permission Error Cause: Azure OpenAI Endpoint Not Found Cause: Invalid Authentication Solution: Ensure the correct API key and requesting organization are being used.
401 - Incorrect API key provided	Cause: The requesting API key is not correct. Solution: Ensure the API key used is correct, clear your browser cache, or generate a new one.
401 - You must be a member of an organization to use the API	Cause: Your account is not part of an organization. Solution: Contact us to get added to a new organization or ask your organization manager to invite you to an organization.
429 - Rate limit reached for requests	Cause: You are sending requests too quickly. Solution: Pace your requests. Read the Rate limit guide.
429 - You exceeded your current quota, please check your plan and billing details	Cause: You have run out of credits or hit your maximum monthly spend. Solution: Buy more credits or learn how to increase your limits.
500 - The server had an error while processing your request	Cause: Issue on our servers. Solution: Retry your request after a brief wait and contact us if the issue persists. Check the status page.
503 - The engine is currently overloaded, please try again later	Cause: Our servers are experiencing high traffic. Solution: Please retry your requests after a brief wait.

408 -     Timeout

Cause : The current quotas and limits could be causing your                                                 operations to timeout.                                             Solution: Check OpenAI Logs for More details

Reference: https://platform.openai.com/docs/guides/error-codes/api-errors